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Adaptive Technology Lab
A variety of assistive technology software programs is available in the Adaptive Technology Lab. The lab is located in Disability Services, Hammond Hall Room 303.
Adobe Software
Adobe Software is available to students, faculty and staff through the WebStore at OnTheHub.
Akindi
Web-based assessment alternative to Scantron tests.
Alert
Fitchburg State Alert notifies the campus community about important campus announcements including campus and regional emergencies, snow closures/delays and faculty absences.
Antivirus & Computer Maintenance
McAfee VirusScan/AntiSpyware Enterprise is available free of charge to students, faculty and staff*. McAfee is also installed on all university-owned computers.
*Faculty and staff are licensed to install McAfee on a single home computer that's used for university-related work.
Apple TV
Apple TVs are available in all classrooms and conference rooms across campus, allowing you to wirelessly connect your devices to the multimedia projectors installed in those areas.
B
Banner
Banner is the University's student information system.
Faculty/staff only
BbOne Off-Campus Program
List of local merchants who have agreed to accept Fitchburg Gold as a form of payment.
Blackboard
Blackboard is the University's online course management system. It is used to deliver web-based distance learning courses and as a technology supplement for face-to-face taught courses.
C
Cable TV
Falcon CATV system services the resident halls and select locations throughout the campus and is provided as a convenience for residents.
Resident students only
Cell Phone Discounts
Information on cell phone plan discounts available to university employees.
Faculty/staff only
Classroom Technology
A variety of technology resources are available on campus that support teaching and learning. Check out our classroom technology guide (PDF) for information on these technologies and ideas on how to use them in the classroom setting.
Computer Labs
Fitchburg State University provides computer resources that are available to students outside of classroom hours.
Computer Recommendations for Students
Fitchburg State recommends that all students have a mobile device, either a laptop or an iPad.
Students only
Copying & Digital Printing
Print Services offers a variety of copying and printing services.
Crystal Reports
The University utilizes the enterprise web-based Crystal Reports for its reporting needs.
Faculty/staff only
D
Disability Services Lab
A variety of assistive technology software programs is available in the Adaptive Technology Lab. The lab is located in Disability Services, located in Hammond Hall Room 303.
Discounts on Software and Hardware
Information on vendors that extend educational pricing discounts to students, faculty and staff on personal software and hardware purchases.
E
All students, faculty/staff and alumni are provided with university email accounts.
- Student email login: student.fitchburgstate.edu
- Faculty/staff email login: mail.fitchburgstate.edu
- Alumni email login: falcons.fitchburgstate.edu
Equipment Checkout
Equipment pickup and returns are done at the Help Desk, located in Conlon Hall, Room 236.
Equipment Purchases
Information on vendors who are on State or MHEC Contract for technology-related purchases.
Faculty/staff only
F
Falcon Key
Your Falcon Key is your main network password. It is used to log into the network, Blackboard, staff email and lab computers.
Fitchburg Gold
OneCard holders are able to store cash value on their card. Fitchburg Gold funds are accepted at many places around campus.
G
Google G Suite
Learn about Gmail, Google Calendar, and the collaboration tools in Google G Suite.
I
Information Security
Information Security is the practice of defending information from unauthorized access, use, disclosure, modification or destruction.
J
J Drive/I Drive
All students, faculty, and staff have a "J Drive,"which is their own location on the network to store their documents. Faculty and staff members also have access to a shared network location known as the "I Drive," where they can share files with others in their department.
Jamf Pro
Jamf Pro is a comprehensive management system for Apple macOS computers and iOS devices. With Jamf Pro, IT can proactively manage the entire lifecycle of all university-owned Apple devices.
M
Mediated Classrooms
The University's mediated classrooms are equipped with tools that are designed to improve the classroom experience.
Microsoft Office
Microsoft Software is available at a discount to students, faculty and staff. Visit our software discounts page for more information.
Mobile App
Fitchburg State Mobile is available as an app for iOS and Android devices and as a mobile website.
Mobile Printing
Mobile printing allows you to print documents from your mobile device to printers across campus.
N
Network Access
Information on accessing the campus network.
O
OneCard Discount Program
Students, faculty and staff can use their Fitchburg State University OneCard campus ID card to receive discounts on their purchases at local businesses.
OneCard Office
The “OneCard” is the official identification card of Fitchburg State University and issued to every student and employee.
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Policies & Planning
Fitchburg State University has a number of policies that apply to faculty, staff, students and anyone else who uses Fitchburg State University electronic resources.
Print Services
Print Services manages the copying, printing, and design needs for Fitchburg State University.
Printer Repair Request
For Ricoh repairs, please contact Ricoh at 888.456.6457. Repair requests for printers and fax machines other than Ricoh machines are handled by the Help Desk. Please submit the Printer Repair Request Form (PDF) for non-Ricoh machines.
Faculty/staff only
Printing - Student Printing
Information on printing for students.
Students only
R
Remote Teaching and Learning Resources
A collection of resources to familiarize you with the technology we have available to support online courses.
S
Screencast-O-Matic
Screencast-O-Matic is an easy-to-use video and screen recording web application that enables you to capture what is being displayed on your computer screen along with audio.
SelectSurvey
SelectSurvey is an online tool used to create surveys and forms. Please contact the Help Desk to request an account.
Software – Students, Faculty and Staff
Information on vendors that extend educational pricing discounts to students, faculty and staff on personal software and hardware purchases.
Software – University Licensed
University-licensed software that is available to faculty and staff to install on their personal computers. Some titles are also available to students.
T
Telephones
Information on the campus telecommunication system.
Faculty/staff only
Tk20
Tk20 is an online assessment and e-portfolio system used by many departments and programs on campus.
Training
IT provides training sessions to the campus community in a variety of applications and software packages.
W
Web4 (Self-Service Banner)
Web4 is a web-based interface to the University's student records system (Banner). Students use Web4 to register for classes, view their class schedule, pay fees, view financial aid information, view grades and transcripts, and update their contact information.Faculty use Web4 to view class lists, enter grades, enter red-cards, and display advisee data.
Wireless & Network Access
Information on accessing the campus wireless.
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Zoom Web Conferencing
Zoom is a web conferencing solution that gives you the ability to host live virtual meetings and classes, with access to various collaboration tools.