Technology Training

Training on a variety of technology-related topics is available to the campus community. Sessions are announced through campus email.

IT Training Room

The training room in Conlon Hall can be reserved by calling Brion Keagle at x3297 at least one week prior to the requested date. If special software is required please provide details when reserving the room.

Virtual Trainings

Below are previously recorded virtual training sessions on a variety of technology topics. Virtual training videos are also available on our Technology Training YouTube channel.

Faculty teaching hybrid classes now have the ability to use the classroom document camera to share what is being demonstrated simultaneously with in-person students and the Google Meet participants.

Google Jamboard is an interactive white board application that is offered as part of our G Suite Tools.

If you are interested in learning more about this application and using it to collaborate - check out the recording from today's training session and additional resources below. 

Google Tips & Faculty Scenarios

Visit the Google Workspace for Education Plus, Gmail FAQs and Google Calendar FAQs pages for more information on using Google applications.


With Gmail features, your workflow has improved but you’re still finding that the number of emails coming in is a bit overwhelming. You want to ensure that you don’t miss an incoming email from a specific colleague.

Solution: Create a Gmail Filter

Using the Gmail Search bar, create a filter for incoming messages from a specific person so that their messages are always starred. You can also create a label for these emails. OR if you want to filter messages to skip your inbox, you can do that too!


You can manage your incoming mail using Gmail’s filters to send email to a label, or archive, delete, star, or automatically forward your mail.

Create a filter

  • Open Gmail.
  • In the search box at the top, click the Down arrow .
  • Enter your search criteria. If you want to check that your search worked correctly, see what emails show up by clicking Search.
  • At the bottom of the search window, click Create filter.
  • Choose what you’d like the filter to do.
  • Click Create filter

Use a particular message to create a filter

  • Open Gmail
  • Check the check box next to the email you want
  • Click More
  • Click Filter messages like these
  • Enter your filter criteria
  • Click Create filter

More Information

Google Drive File Stream is a desktop application that allows you to quickly access all of your Google Drive files on demand, directly from your computer. With Google Drive File Stream, your files are stored on the cloud instead of your computer, and any changes you make are automatically synced with the cloud for quick, easy access anywhere you have an Internet connection.

  • Quickly see all your Google Drive files in Finder/Explorer.
  • Browse and organize Google Drive files without downloading all of them to your computer.
  • Choose which files or folders you'd like to make available offline.
  • Open files in common apps like Microsoft Office and Adobe Photoshop.


  1. Download Google Drive File Stream for Mac or Windows. You must be logged into your Google account to see this page.
  2. Run the installation package.
  3. Log into the portal with your UT email address and password.
  4. Select Allow on the required permissions prompt.

Getting Started

Once Google Drive File Stream is installed, a folder called Google Drive will appear on the left in Finder or File Explorer.  The difference between these files and other files on your computer is that these files are not stored on your computer by default, and any changes you make to them will sync automatically with your cloud storage.

macOS known issue: If you receive an error that says, Google Drive File Stream encountered a problem and has stopped, Go to System Preferences > Security and Privacy > Allow Google Drive Files Stream.

Google Meet has live captioning available to each participant in the Meet. Consider reminding students and participants that they can personally turn live captions on and off throughout the Google Meet!

Benefits to participants using live captions during a Google Meet

  • Live captions can assist hard of hearing and deaf participants;
  • Participants whose second language is English, can use live captions to follow along;
  • Captions offer guidance with comprehension of dialogue that is spoken very quickly, with accents, mumbling, or background noise.
  • Live captions can provide clarity to full names, brand names, or technical terminology for the viewer.

Live captions can offer concentration, which can provide a better experience for viewers with learning disabilities, attention deficits, or autism.



You often receive emails from students asking for time to meet. However, they should know that you have office hours with appointment slots available.

Solution: Set up Appointment Slots in your Google Calendar

You can set up a block of appointments on your calendar that other people can reserve. For example, professors can invite their students to reserve time during office hours each week. Appointment slots are useful when you don't know who needs to meet with you, but you want to make yourself available. You can offer people a block of time on your calendar that they can book time slots within.


  1. Open Google Calendar
  2. Make sure that you're in Week view or any Day view
  3. Click anywhere in the calendar. In the event box that pops up, click Appointment slots
  4. Enter the details, including a title, and pick the calendar where you want the event to show up
  5. To add more information, like a location or description, click More options.

Tip: If you want to make the appointment block repeat, do so before you invite others to reserve a slot.

Once created, you can share the link provided with students or add them as guests.

Fitchburg State's Google Meet tool has the ability to host individual video conferencing sessions that include up to 250 participants and Live Stream events for up to 100,000 people.

When hosting a large Google Meet or Live Streaming an event with our Fitchburg State University accounts, please keep in mind the following:

Inviting Non-FSU Participants to a Google Meet

If you have included external (non-FSU email) participants in your Google Meet, you will need to accept them into the meeting when prompted.

Screenshot showing how to accept a participant into a Google Meet.

You can either send the invitation through your Google Calendar or separately. If you send them an invitation through your Google Calendar, you will be prompted to allow the invite to go out to an external participant email address.

Screenshot showing how to invite an external guest to a Google Meet.

Google Meet Live Streaming

By default, only guests within Fitchburg State can view the live stream. In order to share the live stream with non-Fitchburg State participants, create a view-only event. The event is added to your Calendar and includes the link for view-only guests.

(Also, remember those live streaming will only view the real-time event and not have access to speak or the chat function.)

Click the Add live stream link:

Screenshot showing how to add a Google Meet live stream.

Create a view-only event:

Screenshot showing how to create a Google Meet view-only event.

As you begin planning a large Google Meet or Live Streaming events, please feel free to contact the Technology Department to assist.

Training Resources and Videos

Turning Technologies is the University’s paid and supported Classroom Response Systems (“clicker”) solution. Should you choose to adopt a clicker or license in your class, please contact the bookstore.

Kahoot! is a free game-based learning platform. Its learning games, "Kahoots," are multiple-choice quizzes that allow user generation and can be accessed via a web browser, phone, or the app itself.

Poll Everywhere is a free web-based audience response system that lets you embed interactive activities directly into your presentation. The audience responds on the web or via SMS texting on their phones.