A team of maintenance staff workers are employed by Capital Planning and Maintenance in order to maintain the residence halls in the best possible condition within the given resources. To ensure a pleasant environment, students should treat their buildings and their room with respect.
Contact
- Phone: 978.665.3115
More Information
Work requests are scheduled in the order in which they were received, availability of parts, and existing workload. Normally, routine repairs will be completed in a timely fashion. If your repair has not been completed, contact Housing and Residential Services.
Maintenance workers are on campus from 7 a.m. to 3 p.m. and will not enter student rooms for repairs until 9 a.m. Contact phone: 978.665.3115
Learn how to submit a work request through Capital Planning and Maintenance.
Each building is assigned maintainers in order to help maintain the building. These individuals are highly visible, as they spend the bulk of their workday in the living environment of the halls. They provide much more than simple cleaning services, and can be a great source of support. The trades staff are responsible for all maintenance (i.e. repairing the heating and cooling systems, changing light bulbs and unstopping clogged drains).
Examples of emergency repair requests include:
- Lost key/OneCard
- Power failure
- Flooding
- Fire
- Broken glass
- Heating
- Bodily fluids
To submit an emergency repair request, contact a member of your building staff or call the Housing and Residential Services at ext. 3219 during weekdays from 8 a.m. to 5 p.m. On evenings, weekends, and holidays, contact your building staff member on duty or call University Police at ext. 3111. Emergency repairs are scheduled for the same day. If you submit a request and the repair is not made, contact Housing and Residential Services or University Police.
- Submit a washer/dryer work order
Our residence halls are equipped with top-of-the-line washers and dryers designed for durability and efficiency. Our machines offer fast and efficient cycles, ensuring students can quickly complete their laundry. With intuitive controls and energy-saving features, our equipment delivers outstanding performance while minimizing environmental impact.
Our advanced laundry machines come equipped with availability and notification technology. Students can easily check machine availability, track laundry progress, and receive timely notifications. Whether it’s finding an available machine or being alerted when laundry is done, our system keeps students informed and in control of their laundry routines.