Counseling Services

We support and educate through the provision of prevention-oriented programming, high quality treatment services, and referral for psychological difficulties that may adversely impact your capacity to fully benefit from your educational experience.

Our office strives to provide an inclusive space that honors the strengths, lived experience, and uniqueness of each individual. Our counselors provide services focused on wellness, growth, and self advocacy, in order to enhance your success at the university and in the larger community.

Getting Assistance

SPRING 2021 UPDATE: The Office of Counseling Services will continue providing services to enrolled Fitchburg State University students using a "telehealth" platform. Office hours for Counseling Services will remain the same as in prior semesters, during telehealth provision, Monday to Friday, 8:30 a.m. to 5 p.m. Appointments to meet (virtually) with a counselor can be made by calling 978-665-3152, or by sending an email to 

In emergency situations, students should contact University Police at 978-665-3111, dial 911, or seek out emergency care at their local emergency room.

During the ongoing pandemic, Counseling Services staff assembled a number of resources that can be accessed remotely (e.g., self-care, mindfulness, relaxation, managing emotional balance during a pandemic).

Below are some additional resources that may be of benefit to you:

  • Call2Talk : 508.532.2255
  • Text2Talk : Text "C2T" to 741741
  • National Domestic Violence Hotline: 1-800.799.7233
  • Pathways for Change (Rape Crisis Center of Central Massachusetts) Hotline: 1.800.870.5905
  • National Suicide Prevention Lifeline: 1.800.273.TALK
  • Trans Lifeline 877.565.8860

More Information

Access these pages to learn more about our services and policies.

Meet Our Staff

Zoom screenshot of Counseling Services Staff
  • Robert Hynes, Ph.D., LMHC, Director / Assistant Dean, Student Affairs
  • Lauren O'Brien, LMHC, Associate Director
  • Amanda Sapienza, LMHC, Assistant Director / Coordinator, Fitchburg Anti-Violence Education (FAVE)
  • Juliana Molina, MA, Counselor
  • Margaret Paul, BA (MA Candidate), Counseling Intern
  • Amber Haney, BS (MA Candidate), Counseling Intern
  • Luiza Camelo, BS (MA Candidate), Counseling Intern
  • Sara Melanson-Paine, Administrative Assistant

Get in Touch