Counseling Services

We support and educate through the provision of prevention-oriented programming, high quality treatment services, and referral for psychological difficulties that may adversely impact your capacity to fully benefit from your educational experience.

Our office strives to provide an inclusive space that honors the strengths, lived experience, and uniqueness of each individual. Our counselors provide services focused on wellness, growth, and self advocacy, in order to enhance your success at the university and in the larger community.

Getting Assistance

WINTER BREAK (2020-2021) UPDATE: The Counseling Services Office will have reduced staffing over the winter break, however office staff will monitor the e-mail, as well as the office phone (978-665-3152). 

Whereas the Office typically does not provide direct care to students during break periods, staff will be available to assist students who wish to seek longer-term, ongoing care in their communities with referrals for services.

The best way to seek assistance with referrals would be to e-mail, providing contact and other pertinent information.  Staff will make every effort to respond in a timely fashion, and assist students in securing appropriate and accessible care.

The Office looks forward to the Spring, 2021 semester, and the opportunity to reconnect with students.

Be well and enjoy the break. 

FALL 2020 UPDATE: The Office of Counseling Services will continue providing services to enrolled Fitchburg State University students using a "telehealth" platform. Office hours for Counseling Services will remain the same as in prior semesters, Monday - Friday, 8:30am - 5pm. Appointments to meet (virtually) with a counselor can be made by calling 978-665-3152, or by sending an email to In emergency situations, students should contact University Police at 978-665-3111, dial 911, or seek out emergency care at their local emergency room.

In an emergency situation, please call 911, or access other emergency mental health care in your local area.

During the ongoing pandemic, Counseling Services staff assembled a number of resources that can be accessed remotely (e.g., self-care, mindfulness, relaxation, managing emotional balance during a pandemic).

Below are some additional resources that may be of benefit to you:

  • Call2Talk : 508.532.2255
  • Text2Talk : Text "C2T" to 741741
  • National Domestic Violence Hotline: 1-800.799.7233
  • Pathways for Change (Rape Crisis Center of Central Massachusetts) Hotline: 1.800.870.5905
  • National Suicide Prevention Lifeline: 1.800.273.TALK
  • Trans Lifeline 877.565.8860

More Information

Access these pages to learn more about our services and policies.

Meet Our Staff

Zoom screenshot of Counseling Services Staff
  • Robert Hynes, Ph.D., LMHC, Director / Assistant Dean, Student Affairs
  • Lauren O'Brien, LMHC, Associate Director
  • Amanda Sapienza, LMHC, Assistant Director / Coordinator, Fitchburg Anti-Violence Education (FAVE)
  • Juliana Molina, MA, Counselor
  • Margaret Paul, BA (MA Candidate), Counseling Intern
  • Amber Haney, BS (MA Candidate), Counseling Intern
  • Luiza Camelo, BS (MA Candidate), Counseling Intern
  • Sara Melanson-Paine, Administrative Assistant

Get in Touch