Academic Coaching and Tutoring Center

We're committed to helping each of our students achieve success.
Female international students laughing in falcon hub

We're making sure you get the type of support you need, whatever that is.

Throughout the semester there are several ways in which we can help. Just click one of the following or scroll down to see them all.

Prefer to submit your question in writing? Use our Ask a Tutor feature.


During the academic year, we offer a combination of walk-in, appointment-based, small-group, and online tutoring.

  • Need a tutor right now? During our regular hours (M-Th, 10-7:30, F, 10-2:30), check SSC Navigate to see if there's a tutor available immediately! If a tutor is available, you can sign up and get a link to meet with an online tutor right away.
  • If you know you'll need an appointment (for an exam, paper, or project), or you just want to be sure a tutor is available, you can make your own appointments.
  • If you want to make several regular appointments for a challenging class, you can do it yourself. You can also call 978.665.3499, stop in at the Tutor Center (Hammond 306), or email for help making appointments.

We offer in person and online tutoring. You can set up either by making an appointment through SSC Navigate, emailing, or coming by Hammond 306. You can set up a tutoring time for the future, or you can find a tutor who's available now! 

If you have a non-urgent question for a tutor, you can submit it in writing through Ask-a-Tutor. Submit your questions in writing and someone will email you within 24 - 48 weekday hrs. (Tutors don't work on weekends.) You must be logged into your Fitchburg State account.

Academic Coaching

Academic Coaches offer individualized, workshop-based, or in-class support for key college-level student success skills, such as time management, motivation, and concentration.

Faculty and Staff can request that an Academic Coach do a workshop in your class, Residential Learning Community, or event.

Peer Mentoring

Peer mentors are fellow students here to provide academic and social support to new students enrolled in First Year Experience seminars.

  • Your peer mentor can help you figure out all the resources the university has to offer and can share "tips and tricks" to help you excel in college!

Peer mentors offer Academic Success Workshops, focusing on the skills you need to shine here at Fitchburg State. From APA formatting to metacognition, they're here for you!

Multilingual Scholars Program

Multilingual Scholars is an academic and social peer mentoring program which connects first-year students whose first language is not English with peer mentors from similar backgrounds. With a strengths-based model grounding this intervention, peers will engage in both structured and drop-in social opportunities to discuss cultural heritage, address reading and other academic strategies, and reflect on the ways in which their unique backgrounds position them for robust opportunities in the future.

  • Language and Culture Meetups

    The Language and Culture Meetup is designed for Multilingual Scholars to discuss academic and social identity concepts in a supportive and brave space. In these structured meetups, Scholars will reflect on and discuss how their cultural experiences influence their student and academic life. In addition, the Mentors will partner with campus partners to develop workshops in which Scholars will identify, enhance, and apply the strengths they’ve acquired as multilingual individuals in their academic and professional pursuits.

  • Drop-in Hours

    To address ongoing needs, Mentors will hold drop-in hours to provide a more individualized approach to discussing concerns of their multilingual peers, providing academic support, reinforcing Fitchburg State’s respect for linguistic diversity, and facilitating appropriate referrals.

Congratulations, Seniors!

We are so proud of all you have achieved! Thank you for all the talent, skill, compassion, and humor you've brought to the ACT Center. We couldn't do it without you, and we'll miss you so much. We're excited to see how you're going to change the world!

Walk-In, Online, and Small Group Services

Walk-in Writing Center

We support all stages of the writing process, including brainstorming, drafting, revising, and interpreting faculty feedback

Online Tutoring

We've developed an online peer tutoring program in order to support students who are practicing remote learning.

Small Group Peer Tutoring

Contact with questions regarding Group Tutoring. 

More Services

Graduate Tutoring

Students in our graduate and online programs are encouraged to utilize our staff of professional writing tutors. 

Placement Testing

Placement Testing Information for New Incoming Freshmen and Transfer Students

Connect With Our Staff

Academic Coaching and Tutoring Staff in front of chalk art on campus

The Staff

Portrait of Kat McLellan


Kat McLellan, Director of Academic Coaching and Tutoring Center

Portrait of Jen Abbott on campus


Jen Abbott, Academic Support Specialist

Portrait of Lisa Bauer


Lisa Bauer, Academic Support Specialist

Portrait of Morgan Hakala


Morgan Hakala, Academic Coach

Portrait of Andy Linscott


Andy Linscott, Academic Coach

Still have questions? Get in touch!

Our office hours are Monday - Friday 8 a.m. - 5 p.m. Walk-in center hours (during the academic year): Monday - Thursday 10 a.m. - 7:30 p.m., and Friday 10 a.m. - 4 p.m.