Academic Coaching and Tutoring Center

We're committed to helping each of our students achieve success...
Supporting Student Success: Curriculum pathways help students complete math courses on time

We're making sure you get the type of support you need, whatever that is.

Throughout the semester there are several ways in which we can help. Just click one of the following or scroll down to see them all.

Prefer to submit your question in writing? Use our Ask a Tutor feature.


During the academic year, we& offer a combination of walk-in, appointment-based, small-group, and online tutoring.

  • Need a tutor right now? During our regular hours (M-Th, 10-7:30, F, 10-2:30), check SSC to see if there's a tutor available immediately! If a tutor is available, you can sign up and get a link to meet with an online tutor right away.
  • If you know you'll need an appointment (for an exam, paper, or project), or you just want to be sure a tutor is available, you can make your own appointments.
  • If you want to make several regular appointments for a challenging class, you can do it yourself. You can also call 978.665.3499, stop in at the Tutor Center (Hammond 306), or email for help making appointments.

While the university is offering all remote instruction, we are offering online tutoring. By making an appointment through SSC/ Navigate, you can set up a tutoring time for the future, or you can find a tutor who's available now! 

If you have a non-urgent question for a tutor, you can submit it in writing through Ask-a-Tutor. Submit your questions in writing and someone will email you within 24 - 48 weekday hrs. (Tutors don't work on weekends.) You must be logged into your Fitchburg State account.

Academic Coaching

Academic Coaches offer individualized, workshop-based, or in-class support for key college-level student success skills, such as time management, motivation, and concentration.

Faculty and Staff can request that an Academic Coach do a workshop in your class, Residential Learning Community, or event.

Peer Mentoring

Peer mentors are fellow students here to provide academic and social support to new students enrolled in First Year Experience seminars.

  • Your peer mentor can help you figure out all the resources the university has to offer and can share "tips and tricks" to help you excel in college!

Peer mentors offer Academic Success Workshops, focusing on the skills you need to shine here at Fitchburg State. From APA formatting to metacognition, they're here for you!

Congratulations, Seniors!

We are so proud of all you have achieved! Thank you for all the talent, skill, compassion, and humor you've brought to the ACT Center. We couldn't do it without you, and we'll miss you so much. We're excited to see how you're going to change the world!

Walk-In, Online, and Small Group Services

Walk-in Writing Center

We support all stages of the writing process, including brainstorming, drafting, revising, and interpreting faculty feedback

Online Tutoring

We've developed an online peer tutoring program in order to support students who are practicing remote learning.

Small Group Peer Tutoring

Due to the large demand for tutoring in particular courses, the Tutor Center offers group sessions in order to ensure your needs are being met. 

More Services

Graduate Tutoring

Students in our graduate and online programs are encouraged to utilize our staff of professional writing tutors. 

Placement Testing

Placement Testing Information for New Incoming Freshmen and Transfer Students

Connect With Our Staff

The Staff

Staff in front of chalk art on campus
From left to right: Morgan Hakala, Lisa Bauer, Andy Linscott, Ellen Hughes, Kat McLellan, Jen Abbott


Kat McLellan, Director of Academic Coaching and Tutoring Center
Jen Abbott, Academic Support Specialist
Morgan Hakala, Academic Coach
Andy Linscott, Academic Coach
Ellen Hughes, Administrative Assistant
Lisa Bauer, Academic Support Specialist
Tracy Foster, Placement Testing Coordinator

Apply to Be a Peer Tutor or Peer Mentor

Still have questions? Get in touch!

Our Office Hours are Monday - Friday 8:00 am - 5:00 pm Walk-In Center Hours (during the academic year): Monday - Thursday 10am - 7:30pm, and Friday 10am - 4pm


The Academic Coaching and Tutoring Center’s peer tutors offer free individual and group peer tutoring in a variety of subjects.
Hammond Hall 306