Web4 (Self-Service Banner) | Fitchburg State University
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Web4 (Self-Service Banner)

Self-Service Banner

What is Web4?

Web4 is a web-based interface to the University's student records system (Banner).

How to Login to Web4

  1. Go to the Fitchburg State Web4 site.

  2. Click Enter Secure Area.

  3. Enter your Student ID (@00000000).

  4. Enter your six-digit PIN.

    • The first time you log in, your default PIN is your birth date in the format mmddyy.
    • You'll be prompted to create a new six-digit PIN and a security question and answer that you'll use if you forget your new PIN.

Note: Contact the Help Desk if you need help with your PIN.

Web4 for Students

After logging into Web4, you can access your grades, academic history, personal information, class schedule and more. Here are instructions on how to do some common tasks:

Verify Your Enrollment / View Your Semester Schedule

  1. Login to Web4.

  2. Click Student.

  3. Click Registration.

  4. Click Select Term.

  5. Select the current term and click Submit.

  6. Click Student Detail Schedule.

    • Your course(s) and schedule for the semester will display.
    • To print your schedule, click the print icon on the toolbar at the top of the screen.

View Charges / Make a Payment

  1. Login to Web4.

  2. Click Student.

  3. Click View Charges and Make Payments.

  4. Click View Charges - Pay Bill to access the secure payment website where you'll see your balance.

  5. To view your account, click View Current Activity (to the right of the balance due).

To make a payment:

  1. Click Make a Payment.

  2. Click Pay (next to the balance due).

  3. Follow the instructions for making your payment.

  4. Once your payment information is received, you'll receive an email at your Fitchburg State email account.

Contact Student Accounts if you have questions regarding your balance due or payment.

View Your Personal Information

To change your pin and view other personal information (e.g. address, email):

  1. Login to Web4.

  2. Click Personal Information at the top of the screen.

  3. Select a menu option and follow the instructions.

View Your Final Semester Grades

  1. Login to Web4.

  2. Click Student.

  3. Click Student Records.

  4. Click Final Grades.

  5. Select the current term and click Submit.
    : Any grades submitted for that semester will display. If the term is not an available option then no grade has yet been submitted for that semester.

View Your Unofficial Transcript

  1. Login to Web4.

  2. Click Student.

  3. Click Student Records.

  4. Click Academic Transcript.

  5. Choose your transcript level (or leave All Levels to see both Undergraduate and Graduate).

  6. Click Submit.

GCE Online Registration Instructions

Note: Online registration and payment is available for returning students registering for on-campus Graduate & Continuing Education (GCE) courses. If you have never taken a class at Fitchburg State, you will need to register by phone, fax, mail, or in person.

Important: Payment for GCE courses is due immediately upon registration. Once you're finished registering for courses, follow the instructions in the View Charges / Make a Payment section above.

Registration Instructions

  1. Login to Web4.

  2. Click Student.

  3. Click Registration.

  4. Click Select Term.

  5. Select the term from the drop down menu then click Submit.

  6. Optional: Click Check Your Registration Status to view your academic standing, holds, student status and other information. If you have holds that prevent registration, please contact the appropriate office to have them removed.

If you know the Course Registration Numbers (CRNs) of the courses you wish to register for:

  1. Click Add/Drop Classes.

  2. Input the CRNs.

  3. Click Submit.

If you don't know the CRNs for the courses you wish to register for:

  1. Click Look up Classes to Add from the Registration Menu (or Class Search).
    Note: You must choose a subject. If you want to include additional search criteria, you may search by instructor, start/end time, or day. Please be aware that the more detailed you make your search the harder it may be to find a class fitting that criteria.

  2. Click Class Search. The available courses that meet your search criteria will appear. If a class is closed (fully enrolled), it will not appear.

  3. To select a course, click in the box to the left of it.

  4. Scroll to the bottom of the page and click Register to add the course to your schedule.

Courses for which you have successfully registered will appear in the Current Schedule section. If you are not successfully registered for a course, it will appear in the Registration Error section, which includes an explanation of why the class was rejected.

Common Registration Errors

Duplicate CRNs: You're already registered for the course. Remove the CRN and select another course.

Prerequisite Error: You haven't met the required prerequisites. If you believe that you have, please contact the Registrar’s Office.

Max Hours Exceeded: You have exceeded the maximum amount of credits allowed. If you have received approval from the Dean (on a Student Petition form) to register for more than the allowed credits, please contact the Registrar’s Office.

Time Conflict: Another course that you have selected meets at the same time. Select another course.

Instructor Approval Needed: Register for these courses with your academic department secretary or in the Registrar’s Office.

Web4 for Faculty

Login to Web4 to enter grades, access your class roster, view your advisees' information and more.

Password-Protected PDF Info

When accessing the documents below, you'll be prompted for credentials. Enter the following:
Username: fscad\ followed by your Falcon Key username (e.g. fscad\ffalcon)
Password: Falcon Key password

You have three opportunities to successfully access the document. If you enter the wrong user name and/or password three times in succession, access will be denied and you will have to try again later.

More documents are available in the secure area. Use your Falcon Key username and password to login.


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