eRefunds

eRefunds Are Now Required

ALL students will need to establish an (electronic refund) eRefund profile on the eBill site to receive any excess funds from loans, overpayments, scholarships and/or grant monies. Please set up your eRefund account today to avoid delays.  Once you set up your eRefund account your refund will be direct deposited into the bank account you set up.

Refund Policy
Replacement Refund Check Request

To set up your eRefund account:

  • Log into eBill
  • Click on the electronic refund tab on the right
  • If you haven't set up two-factor authentication, you will be required to complete this step before proceeding.
  • Next click on Set up Account
  • Input all required information and hit continue
  • Verify Information
  • Check off on Agreement
  • Click Continue
  • Your eRefund is now set up!

PLEASE NOTE: This will ONLY give us authorization to deposit a refund into this account. Only students are authorized to assign a direct deposit account, authorized users are not eligible. For families that have borrowed a Plus Loan, refund checks will be mailed to the parent borrower.

Two-Factor Authentication - This is a standard practice among financial websites. It is another way to is a security process in which users provide two different authentication factors to verify themselves. This process is done to better protect both the user's credentials and the resources the user can access.

If your refund is the result of having loans, and you do not need the excess funds for school, you have the option to return some of those excess funds. Email Financial Aid and they can return the funds you do not need. Simply email them from your student email at finaid@fitchburgstate.edu.  Remember loans have to be paid back, with interest, once you leave school.  For more information about being a smart borrower go to Federal Student Aid.

Department of Ed. Regulation on eRefunds

Paying a credit balance by initiating an EFT
A school may pay a credit balance by initiating an electronic funds transfer (EFT) to a bank account designated by the student or parent.
Note: Bank Account means a Federal Deposit Insurance Corporation (FDIC) insured account or a National Credit Union Share Insurance Fund (NCUSIF) account. This account may be a checking, savings, or similar account that underlies a stored-value card
or other transaction device. A school may establish a policy requiring its students to provide bank account information, or open an account at a bank of their choosing as long as this policy does not delay the disbursement of FSA funds to students.