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Blackboard Instructor Help

If you are a new Blackboard instructor please take a look at our Documentation & Tutorials web page which contain a number of guides and video tutorials. Frequently Asked Questions also contains information helpful for new and veteran instructors.

NOTE: All students enrolled in official university courses listed in the Banner student records system will automatically be enrolled in a corresponding Blackboard course site. Instructors do not need to manually enroll students or request a Blackboard site for their course.

For technical assistance contact the 24/7 Call Center at 978-665-4500 or complete the Online Help Desk Request Form.

Getting Started with Blackboard

Managing your Course Sites

Advanced Tools

Other Resources


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