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Fitchburg State uses technology to gather information and better understand visitors’ experiences. By continuing to use this website, you consent to this usage in accordance with our Privacy Policy.

Falcon Key

Falcon KeyYour Falcon Key gives you access to a variety of technology resources at the university. You will receive your Falcon Key username and password when you come to orientation or in a separate mailing from the university.

If you need assistance with your Falcon Key contact the 24/7 Call Center at 978-665-4500 or visit the Help Desk in Conlon Hall, Room 236.

Your Falcon Key credentials enable you to access the following:

Faculty/Staff Email

Every faculty and staff member is provided with an Fitchburg State email account. Access to your email account can be done through Microsoft Outlook as well as through the web. For more information on obtaining an email account visit our Campus Email web page.


Blackboard is the university's online course management system. It is used with distance learning classes as well as some traditional face to face classes. Go here to access Blackboard.

Network Access

Personally-owned devices need to register to access the campus network. Part of this process requires authentication using the Falcon Key. Visit the Network/Wireless Access page for more information.

Amelia V. Gallucci-Cirio Library Databases

The Amelia V. Gallucci-Cirio Library subscribes to a number of databases that support educational research. They can be accessed at the Library Research site. You can use your Falcon Key to access library databases from off campus.

Fitchburg State Alert

Fitchburg State University will officially release information about emergencies and closings through Fitchburg State Alert. For instructions on how to sign up for this service, please access the Fitchburg State Alert page.

Resetting your Falcon Key password is quick and easy...

To Enroll in AD Self-Service, please follow the directions in the following PDF document:

Mac users should refer to the following document when resetting their password:

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