Skip to main content

Fitchburg State uses technology to gather information and better understand visitors’ experiences. By continuing to use this website, you consent to this usage in accordance with our Privacy Policy.

Email

Campus EmailWe provide university email accounts to Fitchburg State students, faculty/staff and alumni.

Students and Faculty/Staff Gmail Instructions

You can login to Gmail using a web browser on your computer or add your account to the Gmail app on your phone or tablet. Once you're signed in, check your mail by opening your inbox.

Android Instructions

Step 1 - Get the Gmail App

You may find the Gmail app is already installed on your Android device.

If not, go to the Google Play store, search for Gmail and download the app:

The Gmail app listing in the Google Play store.

Step 2: Login

  1. Launch the Gmail app Gmail icon

  2. Enter your Fitchburg State email address then click Next

  3. You'll be redirected to the Fitchburg State authentication page:

    The Fitchburg State authentication page.

  4. Enter your full Fitchburg State email address and your Falcon Key password then click Sign in 

Adding Multiple Email Accounts

You can add multiple Gmail and non-Gmail accounts to the Gmail app on your Android phone or tablet:

  1. Open the Gmail app Gmail icon

  2. In the top right, tap your profile picture

  3. Tap Add another account

  4. Choose the type of account you want to add

iPhone/iPad Instructions

Step 1 - Get the Gmail App

Go to the Apple app store, search for "Gmail" and download the app:

Gmail app listing in the Apple App Store.

Step 2: Add Your Account

  1. Open the Gmail App Gmail icon

  2. In the top right, tap your profile picture

  3. Tap Add another account

  4. Choose the type of account you want to add—for your Fitchburg State email, choose Google:

    Screenshot showing the Add account screen with Google outlined.

  5. When prompted, tap Continue to allow Gmail to use Google to sign in:

    Screenshot showing the prompt Gmail Wants to Use google.com to Sign In.

Step 3: Login

Enter your Gmail login information:

  1. Enter your Fitchburg State email address then tap Next:

    Sign in with your Google Account. You'll also sign in to Google services in your apps & Safari.

  2. Enter your Falcon Key password then tap Next:

    Screenshot showing the page where you enter your password.

  3. You'll be redirected to the Fitchburg State authentication page:

    The Fitchburg State authentication page.

  4. Enter your full Fitchburg State email address and your Falcon Key password then click Sign in

Gmail App Quick Tips

  1. Tap the hamburger menu (three horizontal lines) in the upper left corner to see other labels (i.e. "folders").

  2. Tap the + sign in the lower right corner to compose new email.

    Gmail app screen showing the location of the hamburger menu and + sign.

Computer Instructions

  1. Using a Chrome web browser, go to:
    Students: student.fitchburgstate.edu
    Faculty/Staff: mail.fitchburgstate.edu

  2. Enter your full fitchburgstate.edu email address then click Continue

  3. When you're redirected to the Fitchburg State authentication page, enter your full fitchburgstate.edu email address and Falcon Key password then click Sign In

Tips:
If information is already filled in and you need to sign in to a different account, click Use another account.

If you see a page describing Gmail instead of the sign-in page, click Sign in in the top right corner of the page.


Learn How To Do More with Google G Suite

Gmail is just one feature in Google G Suite. Visit the Google G Suite page to learn more about using Gmail, Google Calendar and the other Google G Suite applications.

Alumni (Falcons) Gmail

To access your alumni Gmail account:

  1. Visit falcons.fitchburgstate.edu
  2. Enter your full email address and Falcon Key password

How To Transfer Email from a Student to a Falcons Account

Step 1: Configure Your Student Email Account

  1. Login to your student account at student.fitchburgstate.edu
  2. Click on the Gear icon on the top right.

    Screenshot showing the gear icon.
     
  3. Click Settings.
  4. Click the Forwarding and POP3/IMAP tab.
  5. Click the Add a forwarding address button.
  6. Enter your alumni (Falcons) email address (yourusername@falcons.fitchburgstate.edu), then click Next.

    Screenshot showing the "Add a forwarding address" screen.
     
  7. When prompted, click Proceed. Click OK.
  8. Click the radio button to Forward a copy of incoming mail.
  9. Enter your Falcons email address.
  10. In the POP Download section (1 in the screenshot below):
    1. Check the Enable POP for all mail (even mail that’s already been downloaded) radio button.
    2. Select your preference in the When messages are accessed with POP dropdown. You can choose to keep, delete, or archive messages after they are accessed.
    3. Click Save Changes.
    Screenshot showing the configuration settings available on the "Forwarding and POP/IMAP" tab.
     
  11. Log out of your OLD email account.

Step 2: Configure Your Falcons Email Account

  1. Login to your Falcons email account.
  2. Click on the Gear icon on the top right.
  3. Click Settings.
  4. Click the Accounts and Import tab.

    Screenshot showing the "Accounts and Import" configuration page.
     
  5. In the Check mail from other accounts section (1 in the screenshot above) click Add a mail account.
  6. A popup window will appear—enter the FULL email address of your old student account then click Next.

    Screenshot showing the "Add a mail account".
     
  7. Enter your old student email settings:

    Screenshot showing the configuration settings on the "Add a mail account" page.
    1. Username: Your full email address (yourusername@student.fitchburgstate.edu)
    2. Password: Your email password
    3. POP Server: pop.gmail.com
    4. Port: 995
    5. Uncheck Leave a copy of retrieved message on the server.
    6. Check Always use a secure connection (SSL) when retrieving mail.
      Note: If you're having issues connecting to the old email server, it’s likely because this option is not checked.
    7. Label incoming messages: Optional but we recommend checking this for easy identification of forwarded email.
    8. Archive incoming messages: Optional but we recommend unchecking this to allow your forwarded messages to appear in your inbox.
      Tip: You can mark them all as Read after the migration.
  8. Click Add Account.
  9. Click Save Changes.

Depending on the size of your account, the process can take take several hours, so be patient. While Gmail is migrating your email, you'll see a Checking mail message to let you know the process is working.


Email Policy

Please use email responsibly and in a manner that makes it an effective form of communication. All email usage should be in accordance with our email policy.

 

Chat with our team

Have questions?
Chat with an expert!
CHAT WITH AN EXPERT

New Chat