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Wireless and Network Access

Image of student using a laptop.Campus Network

Wireless network service is available in all campus buildings and many green spaces.

Besides campus-wide Wi-Fi, every dorm room has wall outlets with ports for network connections—one port for every bed in the room.

Which Wi-Fi Network Should I Join?

FSUwifi

IOT

Public

  • Main Wi-Fi for students and employees
  • For mobile phones, laptops and tablets
  • Requires Falcon Key credentials
  • Wi-Fi for devices that connect to the Internet but lack modern security features
  • Examples: gaming consoles and streaming devices
  • Requires Falcon Key credentials
  • Wi-Fi for visitors at the University
  • Internet access only
  • Available in limited areas, see Wireless Map (PDF) for locations
  • No authentication required

The University does not sanction or support other wireless networks.

How Do I Connect My Device to Wi-Fi?

FSUwifi

Windows

  1. Click the Network Icon in your Task Bar to open the Connections Window (see screenshot)

  2. Select FSUwifi from the list
    Note: The Wi-Fi button will be blue if Wi-Fi is enabled. Enable your Wi-Fi if it isn't.

  3. Enter your Falcon Key and click OK

Note: If a message appears, which refers to either trusting the connection or asking if you wish to proceed with connecting, please select to trust the certificate and connect.

Screenshots

Image showing the "Network Icon" in the "Task Bar". 
The Network Icon in the Task Bar (see Step 1).

Image showing an arrow pointing to FSUwifi in the list of wireless networks. 
FSUwifi in the list of wireless networks (see Step 2).

Image showing screen where you enter your Falcon Key.
Screen where you enter your Falcon Key (see Step 3).

macOS

  1. Click the Wireless Icon in the Menu Bar

  2. If your Wi-Fi is off, click Turn Wi-Fi On

  3. Select FSUwifi from the list

  4. Enter your Falcon Key and click Join

Note: If a message appears, which refers to either trusting the connection or asking if you wish to proceed with connecting, please select to trust the certificate and connect.

Screenshots

Image showing the wireless icon in the menu bar with an arrow pointing to "Turn Wi-Fi On". 
Turn Wi-Fi On from the Network Icon in the Menu Bar (see Steps 1 & 2).

Image showing FSUwifi in the list of wireless networks. 
Select FSUwifi from the list (see Step 2).

Image showing the screen where you enter your Falcon Key.
The screen where you enter your Falcon Key (see Step 3).

iOS (Apple)

  1. In Settings select Wi-Fi

  2. If your Wi-Fi is off, Turn Wi-Fi On

  3. Select FSUwifi from the list

  4. Enter your Falcon Key and select Join

  5. Select Trust to trust the certificate

Screenshots

Image showing where to turn on Wi-Fi in Settings. 
Turn on Wi-Fi in Settings then select FSUwifi (see Steps 2 & 3).

Image showing the screen where you enter your Falcon Key. 
The screen where you enter your Falcon Key credentials (see Step 4).

Image with an arrow pointing to the Trust button you click to trust the certificate.
Click the Trust button used to trust the certificate (see Step 5).

Android

  1. In Settings select Wi-Fi

  2. If your Wi-Fi is off, Turn Wi-Fi On

  3. Select FSUwifi from the list

  4. Confirm EAP method is PEAP

  5. Select CA certificate then select Don't validate

  6. Enter your Falcon Key and select Connect

Alternate Setup

  1. If prompted for ‘Phase 2 authentication’ enter MSCHAPV2

  2. If prompted for ‘Anonymous identity’, leave blank

Screenshots

Image showing the slider used to turn Wi-Fi on and the list of networks with FSUwifi circled. 
Turn on Wi-Fi in Settings then select FSUwifi (see Steps 2 & 3).

Image showing EAP method "PEAP" and "CA certificate" circled, an arrow pointing to where you enter your Falcon Key, and the "Connect" button circled. 
The "EAP method," "CA certificate," Falcon Key credentials and "Connect" button (see Steps 4, 5 & 6).

Screenshot showing the alternate setup configuration: ‘Phase 2 authentication’: MSCHAPV2, ‘Anonymous Identity’: Leave blank
The "Phase 2 authentication" and "Anonymous identity" settings (see Alternate Setup)

IOT

Before you can connect your device to the IOT network you'll need to register your device's wireless MAC address. This is a unique 12 character alphanumeric value, separated into character pairs. An example of a MAC address is 00:01:C3:EF:C0:1A .

Your device may have multiple MAC addresses, you'll need the wireless (or Wi-Fi) Mac address to connect to IOT. 

Microsoft Consoles

Xbox One

  1. Press the Menu button on your controller

  2. Navigate to the Settings page

  3. Select Network

  4. Select Set up wireless network

  5. Select IOT from the list of networks

  6. When you see the "Additional authentication needed." message, select Authenticate now

  7. Enter your Falcon Key

  8. Check the box to accept Fitchburg State's Terms and Conditions

Screenshots

Image showing the "Set up wireless network" button in "Settings" on the "Network" page. 
The "Set up wireless network" button (see Step 4).

Image showing the "Authenticate now" button. 
The "Authenticate now" button (see Step 6).

Xbox 360

  1. Select Dashboard

  2. Select System Settings

  3. Select Network Settings

  4. Select Wired Network (or the name of your wireless network if prompted)

  5. Select Configure Network

  6. On the Additional Settings tab, select Advanced Settings

  7. Make a note of the MAC Address at the bottom of the screen

  8. Follow the steps in the Self-Registration section

Screenshots

Image showing the MAC Address on the "Advanced Settings" page. 
The MAC Address on the "Advanced Settings" page (see Step 7).

Sony Consoles

PlayStation 3

  1. From the PS3 Main Menu:

  2. Select Settings

  3. Select System Settings

  4. Select System Information

  5. Make a note of the MAC Address on this screen

  6. Follow the steps in the Self-Registration section

Screenshots

Image showing the "System Information" button on the "System Information" page. 
The "System Information" button on the "System Information" page (see Step 4).

PlayStation 4

  1. From the PS4 Main Menu:

  2. Select Settings

  3. Select System

  4. Select System Information

  5. Make a note of the MAC Address Wi-Fi listed

  6. Follow the steps in the Self-Registration section

Screenshots

Image showing the MAC Address (Wi-Fi) on the "System Information" page. 
The MAC Address (Wi-Fi) on the "System Information" page (see Step 5).

PlayStation Vita

  1. On the Vita Home Screen:

  2. Select Settings

  3. Select Start

  4. Swipe up on the screen to scroll down

  5. Select System

  6. Select System Information

  7. Make a note of the MAC Address on this screen

  8. Follow the steps in the Self-Registration section

Screenshots

Image showing the MAC Address on the "System Information" page. 
The MAC Address on the "System Information" page (see Step 7).

Nintendo Consoles & Handhelds

Nintendo Switch

  1. From the Switch Menu:

  2. Select System Settings

  3. Select Internet

  4. Select Internet Settings

  5. Select IOT from the list of networks

  6. When you see the "Registration is required to use this network." message, select Next (see screenshot)

  7. Enter your Falcon Key

  8. Check the box to accept Fitchburg State's Terms and Conditions

Screenshots

Image showing the IOT network in the list. 
The IOT network in the list (see Step 5).

Image showing the "Registration is required to use this network" message. 
The "Registration is required to use this network" message (see Step 6).

Nintendo 3DS

  1. From the Home menu:

  2. Highlight and select the System Settings icon

  3. Select Internet Settings

  4. Select Other Information

  5. Select Confirm MAC Address

  6. Make a note of the MAC Address when it is displayed

  7. Follow the steps in the Self-Registration section

Screenshots

Image showing the "Confirm MAC Address" button. 
The "Confirm MAC Address" button (see Step 5).

Nintendo Wii

  1. From the Wii Channel menu:

  2. Select Wii Settings (the round button on the bottom-left of the screen with "Wii" on it)

  3. Select Internet

  4. Select Console Settings 

  5. Make a note of the MAC Address displayed on the first line

  6. Follow the steps in the Self-Registration section

Screenshots

Image showing the "Internet" button on the "Wii System Settings" page. 
The "Internet" button on the "Wii System Settings" page (see Step 3).

Nintendo Wii U

  1. From the Wii U Menu:

  2. Select System Settings and press the A Button

  3. Using the Left Stick select the Internet icon

  4. Select View MAC Address

  5. Make a note of the MAC Address when it is displayed

  6. Follow the steps in the Self-Registration section

Screenshots

Image showing the "View MAC Address" button on the "Internet" page. 
The "View MAC Address" button on the "Internet" page (see Step 4).

Streaming Devices

Amazon Echo

  1. Find your Echo's MAC Address using this information from Amazon

  2. Follow the steps in the Self-Registration section

Amazon Fire Stick

  1. From the Home Screen:

  2. Scroll to and select Settings

  3. Scroll further to the right and select Device

  4. Select About

  5. Scroll down to Network

  6. Make a note of the MAC Address on the bottom right of the menu

  7. Follow the steps in the Self-Registration section

Apple Home Pod

Visit the Help Desk for assistance connecting your Home Pod.

AppleTV

  1. From the Main Menu:

  2. Select Settings

  3. Select About

  4. Make a note of the Wireless ID—this is the MAC Address needed for registration

  5. Follow the steps in the Self-Registration section

Alternate method: The AppleTV Ethernet and Wireless network MAC addresses can be found on the UPC label on the AppleTV box. 

Google Chromecast

  1. Open the Chromecast app on your computer in one of these locations:

    • Chromecast shortcut on your desktop

    • Windows: Start Menu

    • macOS: Applications

  2. Click Settings

  3. Make a note of the MAC Address in the bottom left corner

  4. Follow the steps in the Self-Registration section

Google Home

Visit the Help Desk for assistance connecting your Google Home.

Roku

  1. Find your MAC Address in one of these locations:

    • On the bottom or back on your Roku player (depending upon model)

    • From the Roku Home Screen:
      Select Settings > About
      Make a note of the MAC Address when it is displayed

  2. Follow the steps in the Self-Registration section

Smart TV/Blue-ray Player

  1. Find your MAC Address

    • Most MAC Addresses will be visible in the Settings Menu, under Network or About
    • If you need more specific information, check with the manufacturer for instructions on how to find the MAC Address for your specific model.
  2. Follow the steps in the Self-Registration section

Self-Registration (IOT and cabled dorm networks only)

  1. In a browser, visit the Self-Registration page (on campus only).
  2. Sign in with your Falcon Key.
  3. Click Add (see screenshot).
  4. Enter your registration info:
    • Your username
    • MAC address with or without the colons (e.g. 001122abcde1 OR 00:11:22:ab:cd:e1)
    • A description of your device
  5. Click Submit

Screenshots

Image showing the "Add" button you click to register your device. 
Click the "Add" button to register your device (see Step 3).

Image showing the registration info screen. 
The registration info screen (see Step 4).

How Do I Connect My Phone to My Device on IOT?

Many IOT devices use a mobile app to set up and operate the device. This requires both the phone and the IOT device to be on the same wireless network.

You can connect and register your phone on the IOT network, enabling you to use your phone with your IOT device.

Connect and Register Your Phone on IOT

  1. Select IOT in the list of wireless networks.

  2. Open a web browser and browse a few websites until you're redirected to the network registration page.

  3. Login with your Falcon Key.

  4. Fill out the network registration form:

    • Enter your contact info.

    • Accept the Acceptable Use Policy by clicking the check box.

    • Click Complete Registration.

  5. After a security scan your phone will be connected to the IOT network.

Screenshots

Screenshot showing the registration page login screen.
The registration page login screen (see steps 2 & 3).

Screenshot showing the page where you enter your registration info and accept the Acceptable Use Policy.
Enter your registration info and accept the Acceptable Use Policy on this screen (see step 4).

Screenshot showing the screen displayed during the security scan.
This displays during the security scan (see step 5).

Screenshot showing the screen that appears when your device is connected to the IOT network.
When you see this message, your phone is connected to the IOT network (see step 5).

How Do I Connect to the Network Using a Cable?

  1. Connect your device to a network jack in your dorm room using a CAT5e or CAT6 Ethernet cable. Used cables are typically available free of charge from the Help Desk.
  2. Register your device using these instructions:

Registration Instructions—Devices with a Web Browser

  1. Browse websites until you are redirected to the registration page

    If you do not get redirected automatically, browse to the Self-Registration page.

  2. Follow the self-registration instructions to register your device.

Registration Instructions—Devices Without a Web Browser

  1. Find your device in the list above

  2. Follow the steps to obtain your physical or cabled MAC address (it may also be called LAN or hardware address)

    Note: Some devices only have one MAC address which is used for both cabled and wireless.

  3. Using a networked device with a web browser, follow the self-registration instructions to register the cabled MAC address of your device.

How Do I Keep My Computer Safe and Secure?

Once you're connected, please follow the recommendations on the Antivirus & Computer Maintenance page to secure your system.

Tip: To beat the back-to-school rush, follow the steps outlined on Antivirus & Computer Maintenance before you arrive on campus.

The Help Desk is available to help you get your system connected and encourages everyone to be safe in the Internet and network environments.

 

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