Student Success Collaborative

Accessing the Student Success Collaborative (SSC)

Log into the Advising Platform

For optimal performance, we recommended that you use the latest version of Google Chrome, Safari, or Mozilla Firefox. If you are using IE, please be sure to use the latest version. 

PLEASE NOTE THAT YOUR LOGIN CREDENTIALS HAVE CHANGED.

Your user name is your full Fitchburg State email address (e.g. JDoe12@fitchburgstate.edu) and your password is your network (i.e. Falcon Key) password.

For assistance, please contact ssc@fitchburgstate.edu

Videos to Get You Started

Overview of SSC
Searching for a Student
Setting Up Your Availability
Setting Up an Appointment Campaign

Schedule a Personalized Training Session

Request a group or one-on-one training session at ssc@fitchburgstate.edu.

CTL Walk-In

Stop by the CTL at your convenience for one-on-one training. No appointment necessary.

Training Documentation

Getting Started: An overview of some of the platform's functionality.

Searching for Students: Step by step instructions for pulling up a student record that is not on your advising or class list.

Setting Up Your Calendar Availability: Step by step instructions for setting up your calendar availability, which is required prior to creating an Appointment Campaign.

Setting Up an Appointment Campaign: Step by step instructions for setting up an Appointment campaign, which is used to invite your advisees to schedule their advising period appointment.

Appointment Campaign Follow Up

Adding a New Advisee to an Appointment Campaign

Faculty User Guide: A broader look at some of the functionality available to faculty advisors.

Syncing Your Calendar: Instructions for syncing your Outlook and SSC calendars.

Help Center

This is a comprehensive library of training tools. You may access the Help Center by logging into the SSC Platform and clicking on the ‘?’ icon located in the upper right corner of your Home page.

Watch a Tutorial

Click here to access videos that will walk you through various aspects of the platform.

About the SSC

The SSC is a “big data” initiative that analyzes the past decade of student performance at our institution in order to provide predictive analytics related to courses and student attributes.

Through tailored reports, departments are able to assess key trends and insights in student performance and identify opportunities for targeted initiatives, curricular change, or enhanced resources.

It also provides a comprehensive advising platform which applies the historical data analytics to current students in order to provide advisors with detailed insights into their advisees.

Contact

ssc@fitchburgstate.edu or
Pamela McCafferty
Assistant Vice President, Institutional Research & Planning
pmccafferty@fitchburgstate.edu
(978) 665-3435

FERPA

As always, when dealing with student information, it is important to keep our FERPA policy in mind. A copy of this policy can be accessed here. (PDF)