Welcome to the Student Accounts website. Our mission and goal is to provide students and families with excellent customer service, while assisting with meeting their financial obligations for payment of tuition and fees.
Office Hours: Mon. - Thurs. 8 a.m. - 6 p.m., Fri. 8 a.m. - 5 p.m.
IMPORTANT BILLING INFORMATION:
Students and Authorized Users Click here to make a payment.
Welcome New and Returning Students
Students and Authorized Users will receive an email notification when the semester eBill is ready. No paper bills are mailed. Fall semester bills were available on July 6th and were due August 6th. Spring bills will be available November 21st and are due December 19, 2016. Please be sure to: Make your payment on time; have your financial aid in place; or have an approved Alternative Loan in place by the due date. A late fee of $50.00 will be assessed if payments are not made by the due date.
Students can set a parent up as an Authorized User on their Web4. An Authorized User will receive an email notification with their own login information to view the eBill each semester. Authorized Users will also be able to call our office if they have a question about the bill.
We hope you find that our staff is Veteran friendly, and we thank you for your service! To ensure that you are receiving your Veteran benefits, please contact Kerry Hafford at email@example.com. Her office is located in the Registrar's Office (Anthony Building). If you have questions about your bill, please contact Summer Membrino at firstname.lastname@example.org.
Students must waive or enroll in the student health insurance every year by the bill due date. The insurance charge will remain on the student's account unless he/she waives it. Students will be forced enrolled if you fail to enroll or waive the insurance. Please utilize the link below to enroll in, or waive the student health insurance: University Health Plans.
ALL students will need to establish an eRefund account on the eBill site to receive any excess funds from loans, overpayments, scholarships and grant monies. Please set up your eRefund today to avoid any delays.
Students must complete a FERPA form in order for our staff to speak to a parent or guardian about a student's account. Students may go online on the Personal Information tab on their Web4 or complete the FERPA form (PDF) and return it to the Registrar's Office. Please visit the Registrar's Website for more information about FERPA.
Please note: Students are required to keep their contact information current with the University. Students can update their information by emailing the Registrar's Office at email@example.com with their student email if you are a current student or complete this form (PDF) and return it to the Registrar's Office.
Contact Student Accounts
Anthony, Room 108
Hours of Operation
Monday - Thursday
8 a.m. – 6 p.m.
8 a.m. – 5 p.m.
Fitchburg State University
160 Pearl Street
Fitchburg, MA 01420-2697