Telephone Service

Telephone ServiceThe Technology Department is responsible for managing, servicing, and maintaining the campus telecommunication system. Services include:

  • Daily functioning of all telephones
  • Adding voicemail for all staff
  • Analyzing phone bills and service charges
  • Coordinating hardware installations and modifications
  • Installation of cable lines as necessary

Quick Voice Mail Guide

Can I dial by name?

Yes, dial 4000 from your on campus phone and say the first and last name of the person you would like to reach. If you are dialing from off campus, the number is 978-665-4000.

What is the default security code for setting up my voicemail?

Enter 0000 when prompted. If the system tells you that the password is incorrect, use 1234.

How do I get my messages from my on-campus telephone?

Dial 3000. You will be prompted to enter your mailbox number and then your security code. If you are in a single unit dorm room, you will only need to enter your security code.

How do I get my messages from off campus?

Dial (978) 665-3000 and press the * (star) key when the message begins. You will be prompted to enter your mailbox number and then your security code.

 

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