Skip to main content

Fitchburg State uses technology to gather information and better understand visitors’ experiences. By continuing to use this website, you consent to this usage in accordance with our Privacy Policy.

Equipment Checkout

Media Scheduling, Pickup & Returns

  • Equipment pickup and returns are done at the Help Desk, located in Conlon Hall, Room 236.
  • Reservations can be made by contacting the 24/7 Call Center at (978) 665-4500.
  • All equipment pickup and returns will be done at the Help Desk between the hours of 8am and 5pm. Later hours are available upon request.

Equipment Reservation Policy

  • It is essential that equipment be returned on time so that it is available for the next scheduled person. Failure to do so may result in the loss of borrowing privileges.
  • You may request special software or hardware setup when reserving a laptop computer, however, a minimum of one week advanced reservation is required. When feasible an IT Media Specialist will configure it to meet your request. (Software requests are subject to the university having a licensing agreement or the patron providing the software; hardware requests are subject to their availability through the Help Desk. If equipment is owned by the patron it must be compatible with the laptop.)
  • To cancel or make any changes to your reservation, please contact the Help Desk as soon as possible.

Borrowing Policies

  • Faculty and staff wanting to borrow equipment must submit a Help Desk ticket and present their OneCard ID at the Help Desk when they pick the equipment up.
  • Faculty and staff must pick the equipment up in person. They may not designate a patron to sign out equipment in their place.
  • Equipment will be examined by staff prior to being loaned to a patron and upon its return to ensure that it is in good working condition. When borrowing the equipment, you accept responsibility for returning it in the same condition you received it.
  • The Help Desk does not supply blank cassettes, discs, tapes, etc.

Equipment Training

  • Some equipment may require training for first time users. Contact the Help Desk to arrange for training in the use of supported equipment.

Equipment Available

  • Equipment availability changes according to academic needs. Please contact the Help Desk for specific information.
 

Chat with our team

Have questions?
Chat with an expert!
CHAT WITH AN EXPERT

New Chat