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Need Help?

Need Help?Fitchburg State University's Help Desk provides technical support whether you're on or off campus.


Contact the Help Desk anytime by completing the Online Help Desk Request Form.

By Phone

Contact the 24/7 Call Center at (978) 665-4500 or toll free at (866) 830-0518.


Chat with a member of our support team 24/7.
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Walk-In Service

Visit the Help Desk in Conlon Hall, Room 236 (Campus Map).

Summer & Winter Break Hours

Monday - Friday 8:00 AM - 5:00 PM

Fall & Spring Semester Hours

Monday - Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM


Chat with our team

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