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Transcript FAQs

How can I order my official transcript?

Official transcripts must be ordered online. 

If you are a current student and you have access to Web4, log in and access the official transcript request page from the "Student" tab, select "Student Records," and then click on the "Official Academic Transcript Request" link.

If you are a former student and you do not have access to Web4, you will order your transcript directly through Parchment. You will need your contact information, including an email address, Social Security number, date of birth, and approximate years of attendance.

How can my transcript be delivered?

You can have your transcript delivered to the university or organization, or directly to yourself, by one of the methods below:

  1. Electronic transcript, a secure, digitally signed PDF sent to the recipient (most popular)
  2. Paper copy, sent by U.S. Postal Service or by FedEx (additional cost)
  3. Paper copy, picked up at the Registrar's Office in the Anthony Student Services building during regular business hours. A photo ID is required to pick up the transcript to verify your identity.

How do I know if the university or organization will accept an electronic transcript?

It is your responsibility to verify that the recipient will accept delivery of an electronic PDF transcript.

How do I check the status of my transcript request?

There are two ways that you can check the status of your request.

  1. Emails will be sent to your email address (as provided to us) each time the status of your order changes.
  2. Login to Parchment (via Web4 or Parchment) and click "Order Status" at the top of the screen. Here you can view the status of every transcript you have ordered from Fitchburg State University.

How long does it take for an electronic transcript to be sent?

An electronic transcript is typically sent within 60-90 minutes. Some transcripts (such as records with holds or records prior to 2000) may require longer processing time.

Can I still pick up a copy of my official transcript at the Registrar's Office?

Yes. Students can place a pick-up order request online. By doing this, you will be notified when your transcript is available for pick-up.

How do I send my transcript to the Department of Education for my educational licensure?

Please request an electronic transcript to be sent to your personal email address. This PDF can then be directly uploaded to your ELAR profile. Any questions regarding the uploading of transcripts to the ELAR profile should be directed to the Center for Excellence in Education.