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Work Orders

1. Determine whether your repair request is an emergency or routine...

  • An Emergency Repair Request constitutes a life, health, safety or potential damage to facility concern (lost key, power failure, flooding, fire, broken glass, heating, doors that cannot be secured, etc.).
  • Routine Repair Request is any repair that would improve or maintain the comfort and convenience of your living environment (replacing light bulbs, repairing leaking faucets, repairing furniture, painting, replacing ceiling tiles, electrical repairs, etc.).

2. Communicate!

  • For Emergency Repair Requests, contact a member of your building staff or call Housing and Residential Services at x3219 during weekdays. On evenings, weekends and holidays contact the RA on duty or call Campus Police at x3111.
  • Routine Repair Requests may be made by placing a work order through SchoolDude. When communicating your request be sure to include:
  1. Your first and last name
  2. Cell phone number or room phone extension
  3. Building name, room number and letter
  4. Exact location of repair
  5. Be specific when describing the nature of the repair needed.

3. Wait, Watch, and be Patient!

  • Emergency repairs are scheduled the same day. If you do not receive service, contact Housing and Residential Services or Campus Police and let them know the repair has not been completed.
  • Routine repairs are scheduled in the order received, availability of parts and existing work load. Normally routine repairs will be completed in a timely fashion. If your repair has not been completed, contact Housing and Residential Services.
  • Maintenance workers are on campus from 7:00am to 3:00pm.
    Maintainers will not enter student rooms until 9:00am.