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SPED Student Spec Sheet

Computer Hardware

The following are minimum recommended configurations. A faster computer and modem and more RAM will enable you to work faster and give you a better experience.

  • 2.4 GHz or faster processor
  • 4 GB RAM minimum
  • Windows 7 (or newer) or Mac OSX 10.8 (or newer)
  • Windows XP and Mac OSX 10.4 (Tiger) are not supported through our Help Desk nor allowed on the wireless network
  • 120 GB Hard Drive or larger
  • CD/DVD Drive
  • 802.11n Wireless LAN
  • A webcam and microphone are strongly recommended for use with Blackboard IM and screen capture technologies as defined below.

Computer Software

  • An Internet browser such as Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, or Safari is required.
  • A standard word-processing package such as Microsoft Word, or WordPad is required so you can prepare and submit homework, papers, and exams.
  • Active email account
  • Since you may be exchanging files with your Instructor or classmates, it is required that you have current anti-virus software installed on your computer.
  • In addition, students may be required to use course-specific software packages. Check the course descriptions for special software requirements.

Antivirus

By enrolling in a course at Fitchburg State, you are entitled to a copy of McAfee’s antivirus software for your Mac or PC. This software will update for the life of your system free-of-charge and will help keep your computer clean of virus and spyware files that might slow down performance or send your data to other systems unintentionally. Having a good, updated antivirus program protecting your system is a requirement to connect to our wireless system on campus.
Go here to see installation directions and obtain your copy to install on your computer.

Call Center and Helpdesk Support

Fitchburg State has contracted with an outside company to provide basic IT support and record service requests 365/24/7. This company can handle basic questions about printing, Internet use, unlock accounts and provide support for Blackboard and other services. They can be reached by calling toll-free 866-830-0518 or via online chat. The IT department also provides walk-in support in Conlon Hall during more limited hours.
Go here for chat services or more information.

Wireless Access on Campus

The University has an extensive wireless network that encompasses all areas on campus. To attach to the network, your computer must be up-to-date on operating system patches and have an updated antivirus program actively protecting your system.
Go here for more information, including map of areas covered on campus and instructions on how to join the network.

Falcon Key: your username and password

Passwords on campus expire every 90 days to comply with state security laws. Your username and password combination is known as your “Falcon Key” on campus and should never be shared with anyone else. Your Falcon Key lets you access many resources on and off campus, including library databases, email and the blackboard system.
Go here for more information.

OneCard

The “OneCard” is the official identification card of Fitchburg State University and issued to every student and employee. Apart from being your official form of identification, it can be used for many other University services, including discounts at area vendors. The OneCard is your Library Card, Recreation Center Pass, Meal Card, Door Key, Campus Event Access, and much more.
Go here for more information.

The Technology Website

Only a small part of the technology offerings have been highlighted here. For a full list, please visit the department website. Offerings can be browsed at this site, and are also grouped by role in the left-hand column. Information on topics such as how to print, see classroom mediation offerings and how to purchase software or computers for personal use can all be viewed at this website.