Fitchburg State University's Help Desk provides technical support whether you're on or off campus.

Online

• Email the Help Desk anytime at helpdesk@fitchburgstate.edu to automatically generate a support ticket.
• Seek assistance from the Help Desk 24/7 via the live chat.

By Phone

You can call the Help Desk 24/7 at (978) 665-4500 or toll free at (866) 520-7131.

Walk-In Service

Visit the Help Desk in the Conlon Building, Room 236 (Campus Map).
Monday - Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM

Forgot your password?

Resetting your password is quick and easy utilizing our self serve password reset site.

Need a printer or fax machine repaired?

Simply visit our Equipment Repair page and complete the Equipment Repair Request form.