Staff 

Location, Hours, Phone etc. 

 Staff

The staff of the Financial Aid Office are here to assist you. General questions may be directed to finaid@fitchburgstate.edu. Students and prospective students may also contact their financial aid counselor (below) who are assigned by the first letter of your last name. 

Pamela McCafferty - Dean of Enrollment Management
pmccafferty@fitchburgstate.edu

Andrea Johnston - Financial Aid Counselor
Caseload A-Da
ajohnst5@fitchburgstate.edu

Rachael Whitney - Assistant Director
Caseload De-Kh
rwhitne6@fitchburgstate.edu 

Rachael Whitney - Assistant Director
Caseload Ki-Pi
rwhitne6@fitchburgstate.edu

Alcira Zadroga - Associate Director
Caseload Pl-Z
azadroga@fitchburgstate.edu

Daniel Labrecque - Assistant Director
Caseload - TBD

Heidi Berndt - Customer Service Representative
hberndt@fitchburgstate.edu

Marie Abboud - Customer Service Representative
mabboud@fitchburgstate.edu 

 Location, hours, phone, etc.

Location 
Anthony Building Room 108

Office Hours
8:00 am to 5:00 pm Monday through Friday
8:00 am to 6:00 pm on Tuesday

Phone 
(978) 665-3156

Fax 
(978) 665-3559

Mailing Address 
Financial Aid Office
Fitchburg State University
160 Pearl Street
Fitchburg, MA 01420-2697

Email
finaid@fitchburgstate.edu

Federal Student Aid Information Center: 1-800-433-3243