Pharos Mobile Printing - PC Instructions

Follow the instructions below to install the Pharos Mobile Printing software onto your computer. These instructions are for Windows Vista, or greater.

Installing Pharos Mobile Printing Software

  1. First, download the Pharos Mobile Print software.
  2. After the installer is finished downloading, double-click the file to begin installation.
  3. Click the Install button.
  4. When the installation is done, click Finish.
  5. This install created a new printer on your computer. It will be listed as “FSU Ricoh iMFP Pharos Queue”. (Note: Be sure to select the correct printer from the "Printer Name" drop down menu when printing)
  6. For instruction on how to release your document visit the Print Pickup page.

To remove the Pharos Mobile Printing software, do the following:

  1. Click Start > Control Panel.
  2. Double-click Add or Remove Programs.
  3. Locate Pharos and select it.
  4. Click the Change/Remove button.
  5. Select "Run Uninstaller" and click Next.
  6. The uninstaller will open. Click Next.
  7. Click "Select All" and click Next.
  8. The Pharos Directory should be correct by default; click Next.
  9. Click Next and then click Start to begin the un-installation.
  10. When the software has been removed from your computer, click Finish.
  11. When you are prompted to restart your computer, click OK.
  12. Once the computer has rebooted you must also delete the printer. See below for instructions.

Note: Spybot prevents a clean uninstall.

To remove the Fitchburg State Mobile printer from your computer, do the following:

  • Click Start > Devices and Printers
  • Right-click on the Pharos printer and click Delete.
  • When you're asked, “Are you sure you want to delete”, click Yes.

Troubleshooting:

The following ports must be opened for TCP traffic for Popup to work:

  1. 515
  2. 28203

Any computer running Microsoft Windows with a Gigabyte of RAM or more and has Maple 10 and Pharos Popup software installed, the following change must be made:

  1. Change the “max heap” size by editing the file launch.ini found in Maple's bin.win folder (default C:Program FilesMaple 10bin.win).
  2. Remove the comment (“#”) character and space before the line maxheap=700m
  3. Change the line so it reads:
    maxheap=650m
  4. Save the file and exit.
  5. Test Maple 10 and the Pharos Popup.

If the task is not performed the Pharos Popup will function properly but Maple 10 will fail to launch when it’s executed.

 

Chat with our team

Have questions?
Chat with an expert!
CHAT WITH AN EXPERT

New Chat