Pharos Mobile Printing - Mac Instructions

Automatic Installation Instructions

Requirements:

Pharos Popup requires Mac OS X 10.7 or later. 

Quick Start:

  1. Download the file auto installer file from the Download Page.
  2. Log in as an administrator and run the Popup installer to install the Popup client on your Mac OS X client machine. Be sure to right click on the Popup.pkg and select open to install.
  3. Test the newly installed FSU_Mobile_Ricoh_iMFP_Pharos_Queue. Printing requires your exact falcon key user name and password.

Installing Popup:

To install Popup for Mac OS X, obtain the Popup installer and run it:

  1. Log in to the client machine, using an administrator account.
  2. Download the file Auto Installer from the Download Page.
  3. Double-click the Mac Popup installer, <Popup.pkg>.
  4. Right click and choose open on Popup.pkg (do not open the custom folder). You will be requested to authenticate yourself as an administrator.
  5. Select a destination disk. You will only be able to select the startup disk.
  6. Click <Install> (or <Upgrade>). The installer automatically installs Mac Popup, required support files and the printer queue.
  7. Open System Preferences > Print & Scan. Verify the FSU_Mobile_Ricoh_iMFP_Pharos_Queue printer is now an option.
  8. Printing with the FSU_Mobile_Ricoh_iMFP_Pharos_Queue requires your exact falcon key user name and password.

Pharos Popup will now be running on the client machine and will be automatically launched every time a user logs in.

Manual Installation Instructions

For MAC OS 10.5 or Greater:

  1. Log in to the client machine, using an administrator account.
  2. Obtain the file from the Download Page.
  3. Double-click this file to create a new disk image in Finder. This disk contains the Mac Popup installer, <Popup.pkg>.
  4. Double-click the installer to run it. You will be requested to authenticate yourself as an administrator.
  5. Select a destination disk. You will only be able to select the startup disk.
  6. Click <Install> (or <Upgrade>). The installer automatically installs the Mac Popup.

Printer Setup:

  1. Open System Preferences and click on the Printers & Scanners icon.
  2. Click the + button.
  3. Hold down the Control key on the keyboard and click anywhere on the toolbar. From the popup menu that appears, select Customize Toolbar...
  4. Drag the Advanced icon to the toolbar and close the customization dialog.
  5. Click on the Advanced button in the toolbar.
  6. From the Type popup button, select Pharos Print Server.
  7. In the <Device URI> field, enter "pharos" followed by the spool name. The value should have the format:
    popup://pharos/Mobile_Ricoh_iMFP_Pharos_Queue
  8. In the Name field, enter a name for the new printer queue. This is the name that will be shown to users on the computer.
  9. From the Use popup button, select the type of printer associated with the Popup queue. If the desired printer is not available, selecting “Generic PostScript Printer” will work in most cases.
  10. Click Add. The new Popup queue will now show up in the list of printers.
  11. To print to the new queue, select it from the printer popup button in the print dialog of any application.
     

Removing Popup

To remove Popup from a client machine, run the Pharos Uninstaller:

  1. Launch the Uninstaller application in </Library/Application Support/Pharos/Utilities>.
  2. Select Pharos Popup and any other Pharos components that you would like to uninstall, then click <Continue>.
  3. A list of the selected items will be shown. Click <Continue>.
  4. Type in an administrator username and password when required to do so. The selected components will be removed from the client machine.
  5. Click <Done> and log out of the client machine.
     

Notes

Popup is currently not compatible with the Fast User Switching feature of Mac OS X. Always disable Fast User Switching when installing Popup on a client machine.

The following ports must be opened for traffic for Popup to work properly:

  1. Port 515
  2. Port 2820
     

Note for users of OS X 10.11 (El Capitan):

Apple introduced some protection for system locations (SIP) in this release that can prevent the Popup Client installing. This is due to a supporting file called pharos.convs that can only be written to a system location at this time. Apple also added an exception to allow the installer to bypass SIP for this particular file. The exceptions are not part of the base OS install, but are retrieved from an Apple network service. Machines that have automatic updates disabled may also not update the exception list.

Most machines operated by students should have had a chance to retrieve the list of SIP exceptions before an attempt to install the Popup Client. For machines being imaged automatically, the following commands can be used to force an update of the exception list:

sudo softwareupdate --schedule on
sudo softwareupdate --background-critical

The first command enables automatic background updates, if necessary. The second forces an update of critical system protection data, including the exclusion list for SIP. Note that this is currently an undocumented parameter for the softwareupdate tool. The best way to configure a single system is to make sure both the 'Automatically check for updates' and 'Install system data files and security updates' boxes are checked in the App Store pane of the System Preferences application.

 

Chat with our team

Have questions?
Chat with an expert!
CHAT WITH AN EXPERT

New Chat