Emergencies

During Business Hours

You may "Walk-In" to the Counseling Services Office without an appointment from 2:00 PM to 3:00 PM, Monday through Friday. The office is located in the Hammond Building, 3rd Floor, Room 317.

After Business Hours

After 5:00 PM and on the weekends during the regular academic year, Counseling Services staff provide 24-hour crisis response to the University. The On-Call Counselor can be reached through Campus Police (978) 665-3111 or a Housing and Residence Life staff member.

If You Live On-Campus

You may contact the Campus Police, a Resident Director, or a Resident Assistant.

If You Live Off-Campus

Contact your usual health care provider (e.g., HMO, clinic, primary care doctor, or therapist), call 911 or proceed to the nearest hospital emergency room. Please also refer to the Distance Learners page to learn more about mental health services in your area.

Hotline Numbers

  • Pathways for Change (Rape Crisis Center of Central Massachusetts) Hotline: 1-800-870-5905
  • National Domestic Violence Hotline: 1-800-799-7233
  • National Suicide Prevention Hotline: 1-800-273-TALK